ASL Interpreter Response to Current Emergency Referral System (ERS)
The current approach to scheduling interpreters for on-call for emergency visits has not been successful and results in a lack of on-site interpreting services for Deaf patients during critical emergent situations. The intent of this survey is to identify barriers, conflicts, and systemic weaknesses. The data collected will be used to contribute to potential recommendations for improving emergency interpreting services.
The current hours for on-call are 4pm-8 am (14 hours nightly) Monday-Thursday, and through the weekend 4pm on Friday through 8 am on Monday. The shifts are determined by interpreter availability and cover hospitals across the entire state.
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