Deaf/HoH/Deaf-Blind Consumer Response to Current Emergency Referral System (ERS)
The current approach to scheduling interpreters for on-call for emergency visits has not been successful and results in a lack of on-site interpreting services for Deaf patients during critical emergent situations. The intent of this survey is to help with identifying barriers, conflicts, and systemic weaknesses. The data collected will be used to contribute to potential recommendations for improving emergency interpreting services.
The current hours for emergency on-call services are 4pm-8 am (14 hours nightly) Monday-Thursday, and 4pm-8 amFriday- Monday (62 hours consecutively). The shifts are determined by interpreter availability and cover hospitals across the entire state.
Thank you for your help.